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Troubleshooting

My order is not showing

What to do if your purchase does not appear in your Orders page after payment.

Last updated: July 2026

All purchases are processed instantly. If an order does not appear:

  1. Check "My Orders" tab and refresh page.
  2. Verify that your account balance was deducted.
  3. If deducted but no order line appears after 3 minutes, contact Telegram support @markzuckerads.

Still need help?

Contact our support team on Telegram or check out our FAQ page.

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